Questions? Answered.

Everything you need to know about orders, shipping, returns and fit. If it's not here, just ask.

Orders

Orders are typically processed within 2-3 business days. During product launches, holidays, or promotional events, processing times may be slightly longer.

If your order has not yet been processed, we'll do our best to accommodate changes or cancellations. Please contact us as soon as possible after placing your order.

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping

We currently ship throughout the United States. If international shipping becomes available, updates will be posted on our website.

Shipping times vary depending on your location and the shipping method selected at checkout. Most domestic orders arrive within 3-7 business days after shipment.

Please check around your delivery location, with neighbors, or your building's management. If you're still unable to locate your package, contact us and we'll help you determine the next steps.

Returns and Exchanges

We accept returns on eligible items within our 14-day return window, provided they are unworn, unwashed, and in their original condition with tags attached.

Yes, exchanges are available based on inventory availability. If your desired size or color is unavailable, we can help you process a return instead.

Contact our customer support team with your order number and we'll provide instructions for initiating your return.

Products and Sizing

In our experience, our apparel runs true to size, so order your regular size and it should fit perfectly. Check the size guide if you want to measure first.

For the longest lifespan, machine wash cold with similar colors and tumble dry low or hang dry. Avoid bleach and fabric softeners when possible.

Wholesale

Yes. We welcome inquiries from retailers, gyms, boutiques, and other businesses interested in carrying our products. Visit our Wholesale page or contact us directly for more information.

Contact

Email us any time at vo2gearusa@gmail.com. We aim to respond to all inquiries as quickly as possible during normal business hours.

If you can't find the answer you're looking for, don't hesitate to reach out. We're always happy to help and appreciate you choosing our brand.

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We answer every email during normal business hours.

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